Management team


Patrick Waldron - Chief Executive Officer

Patrick was named CEO of Fintrax Group in November 2012. Prior to this, Patrick was Chief Executive of Post Office Financial and Travel Services, two joint venture businesses between Bank of Ireland and the UK Post Office with £25 billion in assets and liabilities, generating profits of over £150m. Previously he was COO for the Bank in Ireland and also ran a number of business units for the Bank.  


Claire Hafner - Chief Financial Officer

Claire joined Fintrax in July 2016 from her most recent role as CFO and Board Director of Vocalink, the UK payment systems company, where she worked for six years. Prior to that Claire worked for the law firm, Eversheds, as Finance Director for four years, and has also held senior finance positions at Barclays and BT. Claire previously worked for Guinness, Euro Disney and Ernst & Young.


Gary Byrne - New Markets & Group Strategic Partnerships Director

Gary joined Fintrax in 2013 following the merger with Tax Free Worldwide, where Gary previously held the role of Chief Operating Officer. Gary is now responsible for new market entries and worldwide strategic partnerships and, in particular, our Asian expansion. Gary has substantial experience in Sales, Operations and M&A from a career on the boards of various companies and businesses prior to Fintrax.


John Duffy - Research and Development Director

John has over 18 years’ experience within Fintrax Group, fulfilling a number of creative, innovative and establishment roles. He continues to drive innovation and software development within the company. 



Pat Faherty - Group Sales Director

Pat is accountable for sales operations in 21 countries across Europe as well as the portfolio of 200 International Key Accounts. Prior to this role, Pat was the Country Manager for France and Benelux as well as the Group’s Marketing Manager and has been a forerunner in the development of Fintrax Group since 1986.

Conor Flanagan - Group Payments Director

Conor is responsible for the DCC and Payments part of the business. A qualified Chartered Accountant and member of The Institute of Chartered Accountants in Ireland, Conor has been with Fintrax Group for over 15 years and was previously the Chief Financial Officer. 

Stefan Intemann - Chief Information Officer

Stefan manages the group’s technology and product development. Co-founder of Tax Free Worldwide, Stefan joined Fintrax Group in 2013 following the merger. Prior to this he held various senior management positions in private organisations, as well as playing semi-pro Baseball, representing Austria in international competitions. 

Michael Larkin - Group Sales Leadership Director

Michael joined Fintrax in July 2016 from Bank of Ireland where for the last 10 years he has been seconded to the UK Post Office to build and execute a sustainable sales and service model. Michael was responsible for leading on the cultural and sales transformation of over 11,000 post offices across the UK. Michael has over 20 years’ experience in building and executing both ‘B2C’ and ‘B2B’ sales and service models and will bring this experience to the benefit of both Fintrax and our partners.  

Stephen Mitchell - Group HR Director

Stephen joined Fintrax Group at the end of 2014 with over 25 years’ experience in HR. Stephen has previously worked for companies such as Deloitte Haskins and Sells, Bank of Montreal, BNY Mellon, ICAP plc and BGC / Cantor Fitzgerald, and prior to this, he worked as a computer programmer before starting his career in Human Resources.

Chris Parkin - Group Operations Director

Chris is responsible for transaction processing, refund networks, merchant support and customer service. A qualified Chartered Accountant and a member of the Institute of Chartered Accountants in England and Wales, Chris joined Fintrax Group in 1994 when he founded and managed the UK business until 2013.