Executive Management team


Patrick Waldron - Chief Executive Officer

Patrick was named CEO of Fintrax Group in November 2012. Prior to this, Patrick was Chief Executive of Post Office Financial and Travel Services, two joint venture businesses between Bank of Ireland and the UK Post Office with £25 billion in assets and liabilities, generating profits of over £150m. Previously he was COO for the Bank in Ireland and also ran a number of business units for the Bank.  


Claire Hafner - Chief Financial Officer

Claire joined Fintrax in July 2016 from her most recent role as CFO and Board Director of Vocalink, the UK payment systems company, where she worked for six years. Prior to that Claire worked for the law firm, Eversheds, as Finance Director for four years, and has also held senior finance positions at Barclays and BT. Claire previously worked for Guinness, Euro Disney and Ernst & Young.


Gary Byrne - New Markets & Group Strategic Partnerships Director

Gary joined Fintrax in 2013 following the merger with Tax Free Worldwide, where Gary previously held the role of Chief Operating Officer. Gary is now responsible for new market entries and worldwide strategic partnerships and, in particular, our Asian expansion. Gary has substantial experience in Sales, Operations and M&A from a career on the boards of various companies and businesses prior to Fintrax.


John Duffy - Research and Development Director

John has over 18 years’ experience within Fintrax Group, fulfilling a number of creative, innovative and establishment roles. He continues to drive innovation and software development within the company. 



Pat Faherty - Group Sales Director

Pat is accountable for sales operations in 21 countries across Europe as well as the portfolio of 200 International Key Accounts. Prior to this role, Pat was the Country Manager for France and Benelux as well as the Group’s Marketing Manager and has been a forerunner in the development of Fintrax Group since 1986.

Conor Flanagan - Group Payments Director

Conor is responsible for the DCC and Payments part of the business. A qualified Chartered Accountant and member of The Institute of Chartered Accountants in Ireland, Conor has been with Fintrax Group for over 15 years and was previously the Chief Financial Officer. 

Carl Larkin - Chief Technology Officer

Carl joined Fintrax in July 2017.  Carl spent the first 13 years of his career in Telecommunications with Plessey, GEC, Siemens and Marconi before moving into the Financial sector with 14 years at American Express. The last 6 years with American Express were in New York and Carl repatriated back to the UK in April 2011 to take up a position with Barclaycard, based in London. Carl then re-joined American Express within the Global Commercial Payments business in October 2014, where he was reporting to the Global Commercial Payments Chief Operating Officer. 

Michael Larkin - Group Sales Leadership Director

Michael joined Fintrax in July 2016 from Bank of Ireland where for the last 10 years he has been seconded to the UK Post Office to build and execute a sustainable sales and service model. Michael was responsible for leading on the cultural and sales transformation of over 11,000 post offices across the UK. Michael has over 20 years’ experience in building and executing both ‘B2C’ and ‘B2B’ sales and service models and will bring this experience to the benefit of both Fintrax and our partners.  

Saqi Sheikh - Group HR Director

Saqi joined Fintrax in March 2017 from YouGov Plc, where she was employed for over 8 years, most recently as Group HRD.  In her role, Saqi supported and facilitated the growth of a start-up business, to a global data organisation, operating out of over 30 countries, worldwide. Saqi is a Chartered member of CIPD, and most of her career has been in the technology and telecoms industries.  She brings to Fintrax experience of both strategic as well as practical commercial HR solutions that will support ambitious growth plans.

Chris Parkin - Group Operations Director

Chris is responsible for transaction processing, refund networks, merchant support and customer service. A qualified Chartered Accountant and a member of the Institute of Chartered Accountants in England and Wales, Chris joined Fintrax Group in 1994 when he founded and managed the UK business until 2013.  


Rory O'Neill - Chief Marketing Officer

Rory joined Fintrax in September 2017 from Samsung Electronics Europe where he was the Vice President of Brand & Product Marketing.  In this role he designed and deployed marketing strategies to support the Samsung portfolio in Europe- Smartphones, Tablets, TVs, Home Appliances and B2B Solutions.  Prior to this Rory held senior global marketing roles at BlackBerry, GXS and General Electric.