• Say Yes to Fintrax DCC
  • Market presence in over 25 countries
  • We speak your currency
  • Chosen Tax Free provider to over 80,000 retailers worldwide

DCC For Cardholders

Overview

When you present your credit card (Visa and MasterCard) for payment, you will be asked whether you would like to pay in your billing currency or in the merchant's currency.

Paying with Dynamic Currency Conversion (DCC) allows you to instantly see the price of your purchase in a currency you understand. You know instantly the value of your purchase, in your currency of choice.

After you have made your choice of currency the transaction is processed as normal. Full details of the transaction and the exchange rate are provided on your credit card receipt for your information, i.e. merchant's currency amount, your currency amount and the exchange rate applied.

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FAQ’s for Cardholders

How does the Fintrax Dynamic Currency Conversion (DCC) work?

The currency conversion is available at participating merchants only. When your card is swiped for payment, the credit card terminal will determine if your card is an eligible card for currency conversion. If it is, you will be offered the choice of paying in the merchant's currency or in your usual currency. If you decide to pay in your own currency, the receipt will print the merchant currency and the billing currency amounts. The transaction will be forwarded to your issuing bank and you will be debited the exact billing currency amount as stated on the receipt. The receipt will show the exchange rate used for the conversion. If you select to pay in the merchant foreign currency amount, the transaction will be forwarded to your issuing bank in the merchant's currency and your issuing bank will convert using applicable exchange rates. You will only see the final billing amount when you receive your credit card statement.

What happens if I say ‘Yes’ to Fintrax Dynamic Currency Conversion (DCC)?

By accepting the currency conversion, you will settle your bill in your home currency. You will be asked to either enter your PIN number or sign the receipt to confirm the transaction. The receipt will state the merchant"s currency amount, your billing currency amount and the exchange rate.

What happens if I say ‘No’ to Fintrax Dynamic Currency Conversion (DCC)?

By declining the currency conversion, you have opted to settle your bill in the merchant's currency. You will be asked to either enter your PIN or sign the receipt to confirm the transaction. Your bank will be responsible for the currency conversion.

What are the benefits of the Fintrax Dynamic Currency Conversion (DCC)?

• You have the choice of whether you pay in your familiar home currency or the merchant's currency.
• You know exactly how much you are paying for goods and services while abroad.
• The conversion margin, the exchange rate and the home and foreign currency amounts are all stated on the receipt.
• The most competitive foreign exchange rates are applied to the transaction
• For business travellers, expense claims are simplified and less time consuming as you know the exact cost of your overseas expenses.

What currencies can be converted?

If your card is billed in any of the following currencies, then the Fintrax terminal will offer you the option of paying in the merchant's currency or paying in your billing currency.

When will I be offered this service?

If your card is billed in one of the eligible currencies stated above, you will be offered the currency conversion option when paying with your Visa or MasterCard in a participating merchant.

Where is this service available?

You can avail of the currency conversion service in participating, retailers, hotels, restaurants, car rental locations and tourist attraction venues. If you are not immediately offered the currency conversion service, you should enquire in the establishment if they have this service, before settling your bill.

Do I get a copy of the receipt to take home with me?

Yes. If the receptionist/shop assistant does not automatically hand you a receipt, you should ask for one.

DCC Currencies and Credit Cards

We at Fintrax are continuosly striving to make our DCC solution the most up to date, modern and dynamic solution on the market. For this reason, we are continuously adding more and more currencies to our impressive repotoire in order to make your travelling experiece as hassle free as possible. Please consult the table below which indicates the currrencies where we offer DCC to Visa and MasterCard credit card holders.

 

DCC Benefits for Cardholders

Our DCC solution offers many advantages to cardholders;

Transparency

You’ll know the exact amount you’re paying in your billing currency, right at the point of sale.

Competitive Exchange Rates

You will be given the exact exchange rate at the moment of purchase.

Make an informed choice

With DCC you will know the exact cost of your overseas purchase in your local currency. You have the freedom to make an informed decision.

Simplicity

Easy to use and understand. Being charged in your billing currency is the natural way to use credit cards.

Certainty

Exchange Rate uncertainty is removed and mental arithmetic eliminated.

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