About us

Founded in 1985, Fintrax Group is one of the world's leading Tax Free Shopping, Dynamic Currency Conversion, Credit Card processing and point of sale technology companies, providing international shoppers, merchants, partner banks and acquirers with easy, fast and reliable services. 

For over 30 years, Fintrax has expanded across the globe now covering 34 markets with over 720 staff and recently became part of the Eurazeo portfolio of growth companies in December 2015. 

Expansion continued throughout 2016 as  Fintrax entered new markets  such as Finland and Hungary, as well Shanghai, which will provide a hub to develop the business in the broader Asian region.

Fintrax Group has the knowledge and expertise to provide an enhanced international shopping experience to both merchants and shoppers. Partners can benefit from:

Cutting edge solutions  -  catering to all point of sale systems with features such as credit card recognition, instant refunding and customised instructions.

Marketing support  - connecting partners to millions of international shoppers via multiple touch points.

Business intelligence - providing analysis on real-time international shopper data, captured across our expansive network, on market trends, buyer profiles and behaviours.

Expert consultancy delivering partners with expert knowledge and actionable insight. 

Fintrax has been on a strong growth trajectory, experiencing growth in revenues of over 20% and growth in profitability of over 30% annually since July 2011.  This growth is set to continue with ambitious plans to double the business in 3 years and treble it in 5 years.  These growth plans are based on a strong business model underpinned by megatrends such as the expansion of middle classes in emerging markets, growth in international travel and increasing luxury consumption.


 

History

 

1985: Founded in Galway, Ireland as Cashback Ltd., facilitating VAT refunds for international visitors to Ireland. First company to introduce the innovative Double Sale System that completely eliminates back office admin for merchants.

1993: First company to allow merchant to sell Tax–Off directly in store by taking a credit card guarantee on a new unique tax free voucher (for Sephora).

1994: First company to rollout an in-store cash refund desk, where immediate refunds paid in cash in store by multi-lingual customer service staff (for Marks and Spencer).

1995: First company to set up a downtown refund point that allows tourists to get their refund before they get to the airport, thus avoiding long airport queues.

1997: First company to set up cash refund points in mainland China and South Korea.

1999: First DCC transaction on a payment’s terminal in Paris (for Christian Dior).

1993–1999: Business expanded throughout Europe, launching in France and then opening operations in the United Kingdom, Italy, Switzerland, Spain, Austria, Belgium, the Netherlands, Germany and Poland.

1999: Our Research and Development team created and patented DCC. Following this, intelligent eligibility detection for card payments was introduced to all POS devices.

2000: First company to print a Tax Free form in the UK from a payment terminal with automatic recognition of foreign eligible tourists.

2002: Premier Tax Free was launched as the new worldwide brand and trademark and the group renamed to Fintrax. We opened offices in the Czech Republic, Singapore, Denmark, Portugal, Hungary, Morocco and Sweden.

2004: First company to setup a fully integrated solution for a department store that allows the printing of Tax Free forms at each cash till point (for Harvey Nichols).

2005: The Fintrax Research and Development team created the first- ever integrated EPOS Tax Free solution, which was quickly deployed to a luxury British department store.

2008: First company to setup an all-in-one system on a payments terminal rolled out in all of their European stores. Full Acquiring of all credit card transactions/DCC/Gift Card/printing of Tax free forms (for Ralph Lauren).

2009: Premier Tax Free won a Retail Systems Award for ‘Cards and Payments Solution of the Year’ for Premier Integrated, a year after it was deployed into another British department store.

2011: Recorded an increase in Tax Free shopping transactions by 150% in a luxury fashion retailer following the installation of Premier Automatic with DCC.

2011: First company to launch an automated/integrated/self-service Tax Free printing solution for department stores (for Printemps).

2013: Premier Tax Free merged with Tax Free Worldwide to create a substantially enhanced tax refund business. The combined business trades as Premier Tax Free, offering the most advanced tax refund process in the market.

2015: Fintrax became part of the Eurazeo portfolio of growth companies in December 2015.

2016: Fintrax entered new markets including Finland, Hungary and Shanghai.


Fintrax Group Portfolio

 

Fintrax Group is the parent company to the following companies:

Premier Tax Free

VAT refund and consulting services, providing retailers with an innovative and easy-to-use Tax Free shopping (VAT refunds) solution, and Shoppers with a quick and comprehensive refund network.  Click here to read more about Tax Free shopping.

Fintrax Payment Systems

International payments company, experts in providing banking and retail institutions with multicurrency payments and processing solutions. This includes the patented Dynamic Currency Conversion (Premier DCC) system, multi-currency cheque issuing, and POS software development.

Fintrax Treasury

Specialist treasury and foreign exchange services, providing treasury and foreign exchange expertise to acquirers. Fintrax Treasury has the ability to tailor solutions to meet the needs of acquirers for Premier DCC and has in-depth knowledge of multicurrency processing via Visa and MasterCard.